This website is operated by Maoon Albait Restaurant W.L.L (CR: 189183-1). By visiting our site and/or making a payment through the site, you engage in our "Service" and agree to be bound by the following terms and conditions.
You must be of legal age in your jurisdiction to use this service. You may not use our products for any illegal or unauthorized purpose. You must provide accurate and complete payment information.
We reserve the right to refuse service to anyone for any reason at any time. We may update these terms at any time; continued use of the site constitutes acceptance of the updated terms.
You agree not to use the site for: unlawful purposes, violating intellectual property rights, harassment, submitting false information, uploading malicious code, or circumventing security features.
These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain.
We automatically collect certain information when you use our service, including: transaction data, log information, device details, location data, and cookies.
We use this information internally for service provision, order processing, and to improve our services. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.
We may share aggregated, non-personally identifiable information publicly and with our partners.
Your name and phone number are kept for 90 days so that checkout can be pre-filled on the device you ordered from. If you create an account, your email address is used only for sign-in codes and for order and wallet notifications.
Delivery and pickup services operate within the Kingdom of Bahrain only, as all food is freshly prepared.
Pickup: Free service available during restaurant operating hours at our location.
Delivery fees: Vary by area (typically 1.500–2.000 BHD). Estimated delivery time is approximately one hour, depending on order volume and distance.
Full refunds are available if: your order has not been approved yet, wrong items are delivered, or there are quality issues with your order.
Orders that have been approved and prepared by the restaurant cannot be refunded. Delivered orders are non-refundable unless there is a quality issue.
Wallet credit: for customers signed in to a Maoon account, refunds of cancelled online payments are credited to the Maoon wallet in Bahraini Dinars (BHD), normally within 2 business days, and can be used towards future orders.
Refunds to a card (guest orders) are typically processed within 5–14 business days, depending on your bank or card issuer.
Orders can be cancelled before restaurant approval only. Once the restaurant has approved your order and begun preparation, cancellations are not permitted.
Exchanges are handled on a case-by-case basis for incorrect orders. Please contact us immediately if you receive incorrect items.
Phone: 13333103
Address: Building 2973, Road 1154, Tubli 711, Kingdom of Bahrain